Contact GetVidFB

The quickest way to reach us is by email: [email protected].

If a download does not work

Please include:

• the link you pasted;
• the page you used, for example Facebook Video Downloader or Facebook Story Downloader;
• your device and browser, for example iPhone with Safari or Android with Chrome;
• the error message you saw, if there was one.

Many problems are already answered in the Troubleshooting section of the home page. Keep in mind that only public posts can be downloaded.

Copyright and opt-out requests

If you own content, a Facebook profile or a Page and want GetVidFB to stop processing links to it, follow the steps on our Copyright and DMCA page.

Privacy requests

To ask about the data described in our Privacy Policy, or to delete an API account, email us. For an API account, please write from the email address you registered with.

API and business enquiries

For API plans and documentation, see API Service. For anything else, use the email address above.